Restoka: Privacy Policy
Last updated: November 2026
Who we are
Restoka is a Shopify app that lets shoppers ask a store to email them when a sold-out product variant is available again. The merchant who installs Restoka controls the shopper data; Restoka processes it on the merchant's behalf.
Data about shoppers
When a shopper uses the back-in-stock form, we store: the email address they typed, the product and variant they asked about (IDs, titles, image and price snapshot), the storefront language, whether they ticked the optional marketing consent box (only when the merchant shows it), the request status and timestamps (requested, sent, link clicked, unsubscribed). We do not read Shopify customer records, orders or addresses, and we do not use cookies or trackers on the storefront.
How we use it
Only to send the one back-in-stock email the shopper asked for, to show the merchant their waiting list and request counts, and to measure clicks on the email's shop link. We never sell shopper data, never send our own marketing to shoppers, and never share it with advertisers.
Data about merchants
Shop domain, shop name, public contact email (used as Reply-To on alert emails), primary domain, currency, plan and billing status, app settings, and the Shopify OAuth session needed to run the app.
Retention and deletion
Every alert email has a one-click unsubscribe link. Closed requests (sent, failed or unsubscribed) are deleted after 12 months. Merchants can delete any request at any time. On a customers/redact request we delete that shopper's requests for the store; on customers/data_request we report what we hold. When a merchant uninstalls, sending stops at once and all data for the store is deleted 48 hours later (shop/redact).
Processors
Shopify (platform and billing), our hosting provider in the EU (Hetzner, Germany) and the email delivery provider configured for sending. Data is encrypted in transit (TLS).
Contact
For privacy questions or requests, use the support contact on the Restoka App Store listing (https://edevrun.com/#contact). Shoppers should contact the store they signed up at.